Automotive Window Tinting Services
• Customer Service Agreement
CUSTOMER INTAKE & LIABILITY WAIVER
CRITICAL NOTICE: EARLY MORNING DROP-OFF, OVERNIGHT PARKING & PROPERTY WAIVER
Vehicles dropped off before regular business hours or stored overnight are left entirely at the customer’s own risk. Stealth Window Tint assumes no liability for accidental damage, vandalism, theft, broken glass, weather incidents, or missing personal property while the vehicle is located on shop premises or adjoining exterior lots. All personal belongings and valuables must be removed prior to leaving your vehicle.
AUTHORIZATION & OPERATION
By leaving your vehicle with Stealth Window Tint (“Company”), the customer authorizes all requested installation services.
- Maneuvering: Staff may start, operate, and park the vehicle on premises or public accessways strictly for positioning, curing inspection, or customer handover.
- Baseline Integrity: Pre-existing mechanical, electrical, glass, or battery states remain solely the customer's responsibility.
PARKING & DAMAGE DISCLAIMER
- Unattended Hours: Vehicles parked outside regular operating hours remain at the owner's risk.
- No Bailment for Contents: Company is not a bailee of personal items. Remove garage remotes, toll devices, electronics, sunglasses, and valuables.
- Force Majeure & Theft: Company disclaims liability for theft, vandalism, forced entry, hail, storms, or accidental lot impacts.
XPEL MANUFACTURER WARRANTY
- Scope of Coverage: XPEL manufacturer warranty coverage applies strictly to bubbles, peeling, and/or fading. It does not cover gouges, tears, seatbelt dings, pet scratches, glass breakage, or chemical damage.
- Registration & Delivery: All XPEL warranty submissions are completed directly by Stealth Window Tint staff and emailed to you for your records upon job completion.
FILM CURING & MANDATORY AFTERCARE
- DO NOT Roll Windows Down: Keep all tinted glass rolled up for a mandatory 3 to 5 full days. Rolling down prematurely lifts film edges and voids rework coverage.
- Curing Haziness: Water pockets and a milky appearance are standard moisture evaporation stages and clear within 3 to 7 days.
- Cleaning Protocol: Do not clean for 7 days. Afterward, clean strictly with ammonia-free cleaner and clean microfiber towels.
GLASS CONDITIONS & DOT MATRIX
- Shop Environment: While clean installation methods are maintained, trace airborne dust specks may settle and do not constitute defective workmanship.
- Pre-Existing Glass Wear: Film magnifies pre-existing glass pitting, rock chips, scratches, and water etchings.
- Dot Matrix Ceramic Frit: Raised ceramic dots along glass perimeters prevent flush bonding, producing a normal whitish matrix border.
LEGAL COMPLIANCE & SETTLEMENT
- State Tint Laws: If customer requests film darker than statutory limits, customer assumes all responsibility for citations, inspections, and tickets.
- Settlement & Lien: Payment in full is required prior to key release. Company retains possessory mechanic lien rights.
- Old Tint Stripping: Reasonable care is taken, but factory defroster grids weakened by aged adhesive cannot be warranted during tint removal.
CUSTOMER ACCEPTANCE & LIABILITY WAIVER ACKNOWLEDGMENT
By authorizing Stealth Window Tint to perform services, the customer confirms they are the registered owner or authorized agent of the vehicle. The customer has read, understands, and agrees to all terms, XPEL warranty terms, aftercare requirements, and liability disclaimers. The customer expressly releases Stealth Window Tint, its owners, and employees from liability regarding early drop-off/overnight parking, vandalism, theft, accidental damage, glass wear, or legal tint violations.